Felivana FAQ
General Questions
Which Felivana product should I choose?
Choose the product that best matches your pet’s routine. Dental Wipes are made for cats. Dental Spray, LED Nail Clippers, the Self-Cleaning Grooming Brush, and the Precision Trimmer can support care routines for cats and dogs.
Are Felivana products designed for cats and dogs?
Yes. Our collection includes products for cats, dogs, or both. Always check the individual product page and packaging before use.
What should I do if my pet reacts poorly to a product?
Stop using the product immediately and contact your veterinarian. Do not continue using a product that causes discomfort, irritation, or an unusual reaction.
Dental Care
What are Felivana Daily Dental Wipes?
They are convenient finger wipes designed to simplify a cat’s regular at-home dental-care routine. Each jar contains 50 wipes.
What is Felivana Dental Spray?
It is a spray-format product designed to make at-home oral care for cats and dogs more convenient. Each bottle contains 100 mL.
How should I use dental-care products?
Follow the directions on the product packaging. Use gentle motions, never force a product into your pet’s mouth, and do not use more than directed.
Grooming
How do I use the LED Nail Clippers?
Make sure your pet is calm and comfortable. Trim only a small portion of the nail at a time and avoid the sensitive inner area. If you are unsure, ask a veterinarian or professional groomer.
How does the Self-Cleaning Grooming Brush work?
Brush your pet gently to collect loose fur. After grooming, press the release button to lift collected hair away from the brush.
What is the Precision Pet Trimmer for?
The rechargeable trimmer is designed for careful detail grooming on cats and dogs. Follow the included directions and use only on suitable areas.
Orders, Shipping & Returns
How much is shipping?
Standard U.S. shipping is $5.99. Orders of $50 or more qualify for free standard shipping.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking information.
Where can I find return information?
See our Refund Policy for complete details.
Contact
How can I contact Felivana?
Email support@felivana.store or visit our Contact page. We aim to respond within 2 business days.